work sample
This is an example of "interactive walkthrough video" created by using articulate storyline. It’s a hybrid module that combines the traditional walkthrough video and interactivity of Articulate storyline, which complement each other's strengths and weaknesses.
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Tools used:
RATIONALE behind design decisions
scenario based learning
Instead of just demonstrating the plain features of Google Maps, this module incorporates a realistic use case. This approach adds interesting flavor that makes learning far more relatable and engaging to learners. And, since the scenario is something users themselves might have experienced, it gives learners a clear vision or overview of what the walkthrough is designed for.
pace control by interactivity
Every learners have different pace of learning, and it is difficult to accommodate everyone's pace with videos that stream content non-stop.
This module solves that problem by locking progression behind step-by-step interactive activities, which allows each user to digest the content at their own pace.
Additionally, because they cannot make progression without completing the interactive portion of the video, it requires them to be fully engaged in active learning.
Make it convenient, not easy
CHALLENGES
Finding the sweet spot that's convenient without being it too easy or obvious was one of the key challenges for this module during the design process.
If the module is not convenient or intuitive, users first have to 'learn how to use the module' before they can even start learning the content. This creates an additional hurdle, leading to problems in engagement, retention, and completion rate.
On the other hand, if a module is too convenient, it can make the content too easy, leading to users rushing through without actually learning. For example, I once created a walkthrough where interactive hotspots were clearly highlighted. It quickly became a game of 'whack-a-mole' where users just mindlessly click-through highlighted areas to progress without actually reading the context & learning the content.
(High completion rate, but ineffective learning)
SOLUTIONS
Hint Button that appears after narration:
At the end of the narration, a hint button appears at the bottom of the screen, revealing the interactive hotspots. This feature allows users to progress through the module without quitting out of frustration.
And, because the button only becomes available after the narration finishes, learners can't abuse the hint button to skip through the contents. Additionally, This design can incentivizes learners to read the instruction texts for quicker progression.
Voiceover generated by ElevenLabs
Detached instruction with narrated text with a reference picture:
The 'instruction text' on this module is a result of series of deliverate design decisions.
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Detaching the instruction text away from the hotspot makes it less obvious and prevents users from doing 'click-through', which often results in ineffective learning.
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By adding Voiceover narration to the instruction text, it can reduce the 'too much text exhaustion' for learners.
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Providing reference photo reinforces the instruction text, making it more convenient for the learners.
Simple intro video at the start:
While this module was designed to be as simple and convenient as possible, navigation can still be daunting for learners with little eLearning experience. To remedy this, I created a short introductory video that provides a brief overview of how the module works and what to expect.